At Cuppers Choice Coffee, we want you to be satisfied with your purchase from our online store so we have implemented a 30 day return and refund policy. You have 30 days after receiving your item to request a return or exchange. If you are dissatisfied with any purchase you have made from the site for any reason, please contact us at: info@cupperschoicecoffee.com.  Returned products must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@cupperschoicecoffee.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@cupperschoicecoffee.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Exchanges
If you wish to exchange an item, please contact us with your request. Once the exchange request is received, we will supply instructions on how to proceed.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, less any shipping charges. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.